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Frequently Asked Questions - FAQs

Additional Information

 Does a cruise costs more than a land vacation?
In order to simplify how we see the great value in cruising is to consider the following; If we take a full service resort with all that amenities available on this classic and intimate ship, you could be paying anywhere from $450.00 and up per night (being conservative this would be $3150.00)  Add your meals, let's say you budgeted $25.00 per person for breakfast $25.00 per person for lunch and $40.00 per person for dinner (that's at least another $1980.00).  Consider that on your cruise you have great choices from a buffet, to room service to sit down dining available at no cost.  Add your entertainment to see a show nightly (shows that you see at no cost on your cruise), you would have to add another $25.00 per person per show minimum (that would be over $350.00 if you only saw a few shows in a week).  Flights to six ports and the taxi costs to get you to and from the island airports.  No cost on a cruise, you just relax and the ship takes you to the your ports!.  Unlimited regular coffee and tea... more costs at a resort, but included on your cruise.  Wine in wine tastings and at private special events... that  bar tab would add up very quickly!  If you add it all up, it would be well over $7500.00 to have a comparable land experience. Cruising is the way to go!  So, now let's get to your questions;

What does my cruise fare include?

  • Accommodations
  • Transportation to some of the most beautiful places on earth via cruise ship
  • Meals in the complimentary dining venues, i.e.:
    • Main dining room
    • Buffet on Lido
    • 24-hour Dining venue (on select ships)
    • Room service
    • Pool Bar and Grill (on select ships)
    • Coffee Bar (regular coffee and pastries included, specialty coffees at nominal extra charge)
  • Iced Tea, some juices in the buffet (for breakfast), regular coffee, tea and ice water
  • All entertainment onboard 
  • Attendance to Art Auctions
  • Poolside activities
  • Access to fitness facilities
  • Select onboard presentations
  • Use of outdoor pools and hot tubs
  • In-stateroom TV programming
  • Phone calls onboard the ship (stateroom to stateroom)
  • Suite Guests receive additional amenities, based on the category of accommodation.
  • PRIVATE AND EXCLUSIVE EVENTS WITH WINE MAKERS INCLUDED IN YOUR CRUISE FARE

The following items are not included in the cruise fare:

  • Service Charges/Gratuities
  • Meals in Specialty Restaurants
  • Alcoholic Beverages
  • Sodas and some other non-alcoholic beverages
  • Spa and Salon Services
  • Exercise classes
  • Casino
  • Dining Entertainment
  • Transfers (unless pre-purchased with air/sea packages)
  • Hotel Stays pre-/post-cruise (Ticket to Travel has a special pre-cruise package option for the Wine Makers Cruise)
  • Shore Excursions
  • Photography
  • Internet Access
  • Baby Sitting Services
  • Art purchases
  • Gift shop purchases
  • Video Arcade
  • Phone calls off the ship
  • Wi/Fi & Satellite connection for tablets, phones/mobile devices
  • Laundry Services
  • Use of the Medical Center
  • Government taxes & fees

What about special dietary needs?
If you have any food allergy or a dietary requirement that requires Kosher meals or gluten-free food product, please advise Ticket to Travel at the time of booking. Obtaining the product for many of these requests requires 30-days notice prior to sailing, and we want to ensure that we are able to fulfill your request. We cannot guarantee Kosher Meal requests made within 30 days of sail date.  For the protection of all of our guests, it is not permissible to bring aboard any food items that would require preparation by the ship’s staff, or food items that would require cold storage in our kitchen facilities.
What Should I Pack?
Dress cruise casual anytime during the day, in the buffet and in most specialty restaurants. For women, it includes layers and casual dresses, skirts, regular or shorts, jeans and tops. Khakis, jeans, shorts and casual shirts are fine for men. Swimwear is acceptable at the buffet and outdoor restaurant, but a shirt or a cover-up and footwear are required. Cruise casual is also allowed day and night on embarkation day. Wear smart casual if you are eating dinner in the aft main dining room (our more formal dining room) and in Pinnacle Grill or Tamarind on cruises longer than five days. For women, it includes slacks or jeans, dresses, skirts and tops. For men, it’s jeans or slacks with a collared shirt and closed-toed shoes.  We want you to be comfortable, but tank tops for men, flip flops, baseball caps, visors and jeans that are overly faded, with holes or tears and worn below the hips are not permitted in main dining rooms or specialty restaurants. Kids 12 and under are welcome to wear nice shorts in all our restaurants. You may want to pack a sweater too—air conditioning can be chilly. Two evenings on the ship are formal but is not mandatory.  These evenings offer a great opportunity to have a portrait taken.  You will see everything from formals to tuxedos and while these are not required, a nice dark suit for men and a nice dress/pant outfit will do fine.  The option to get 'decked out' is up to the passenger and is a custom that to this day is still welcomed by many passengers.   Since your suitcases are collected the night before we return home, don’t forget an overnight bag for prescriptions and need-to-have items.  Ticket to Travel will send out "Packing Tips" to all passengers.
Can I take my own alcoholic beverages onboard?
As the organizers of the Winemaker's Cruise, we are allowed to take own wine and champagne bottles on board the ship. You are a passenger are allowed one bottle of wine or champagne per person.  If you consume the bottle in your stateroom, there is no corkage.  There is corkage fee of $18.00 per bottle for the bottles you consume in your room or in a public room, beyond your one bottle brought on board.  If you purchase alcohol at any of the ports you visit, the bottles will be confiscated by security and returned to you on the last night.
What about tips/gratuities?
In the effort to streamline everything for the passenger, has added a service charge to every guest who is three years or older. This service charge is added at the end of the cruise, but can be paid at any time up to 24 hours prior to sailing. This charges is $14.50 per person per day. This charge covers all  staff members, even the crew that work behind the scenes supporting those you see everyday.  Suite passengers pay $16.00 per person per day. 
Also, certain staff positions provide service on an individual basis to only some guests. We encourage those guests to acknowledge good service from these staff members with appropriate gratuities. For example, for guests purchasing bar drinks the recommended gratuity is 15 percent. For guests purchasing spa treatments the recommended gratuity is 18 percent. Similarly, for guests using concierge and butler services, we recommend they consider offering a gratuity commensurate with services rendered.
What about smoking on the ship?
Public areas throughout all ships are smoke-free. If you smoke regular or electronic cigarettes, you can do so on your balcony, in the casino or in the Cigar Bar (where available). If you prefer pipes or cigars, you can smoke in the Cigar Bar or designated smoking lounge. Also, you can smoke cigarettes, pipes and cigars outside on open decks (just not around food venues, sports decks, kids’ pool areas and other designated nonsmoking areas). Smoking inside your stateroom will result in a $250 cleaning charge added to your onboard account.
What about travel/cruise insurance?
We always offer and recommend that travelers take insurance, but it is at the discretion of the traveler.  You never know what can happen prior or during your vacation and should you want information, we will send you information.  We recommend Holland America's Platinum Cancellation Protection Plan for this cruise.

WineMakersCruise.com makes no representation or warranty as to the completeness or accuracy of the information contained in this site.  

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